Collecting evidence for a DORA audit

DORA sets digital operational resilience requirements for financial entities and their critical ICT providers, organised into five pillars. Its third-party regime is more prescriptive than almost any other EU regulation, and — like NIS2 — it puts the management body squarely in scope. This guide walks the evidence pillar by pillar, with the DORA-specific artefacts auditors must ask for by name.

Five pillars, five evidence streams

DORA organises into five areas, and structuring the audit around them keeps coverage clear and maps to how supervisors think:
PillarCore evidence
ICT risk managementThe ICT risk-management framework + management-body approval
ICT incident management & reportingClassification criteria, major-incident reports, timelines
Digital operational resilience testingTest programme, results, remediation; TLPT for some entities
ICT third-party riskRegister of information, contracts, oversight, exit strategies
Information sharingArrangements for sharing cyber-threat information (where adopted)

Pillar 1 — ICT risk-management framework

  1. Obtain the ICT risk-management framework and confirm it's documented, current, and covers the entity's ICT systems and dependencies.
  2. Confirm management-body approval — DORA requires the governing body to own and approve the framework (see the responsible-person section below).
  3. Trace controls to risks as with any risk-based regime (see risk-based auditing): identified ICT risks should map to controls, and back.

Pillar 2 — Incident classification and reporting

DORA has specific criteria for what makes an ICT-related incident major, and reporting timelines for major incidents to the competent authority. The audit must test both the classification and the timeline.
  1. Confirm the classification criteria are implemented so staff can consistently decide whether an incident is major.
  2. Walk through a real incident: was it classified correctly, and if major, were the initial / intermediate / final reports submitted within DORA's deadlines?
  3. Where there have been no major incidents, test classification against a scenario — the frequent gap is inconsistent or absent classification rather than late reporting.

Pillar 3 — Resilience testing

DORA requires a programme of digital operational resilience testing, and for certain significant entities, threat-led penetration testing (TLPT) on a multi-year cycle.

Pillar 4 — Third-party ICT risk (the prescriptive one)

DORA's third-party regime is more detailed than most, and it has a named artefact regulators expect to see: the register of information on all contractual arrangements for ICT services.
  1. Obtain the register of information and test it for completeness against the actual ICT contracts — a register that omits a critical provider is a serious finding.
  2. Sample contracts and confirm they carry DORA's required clauses (access and audit rights, exit support, service levels, sub-contracting terms, location of data and processing).
  3. Check oversight of critical providers is real — not just contracted but monitored — and that exit strategies and concentration-risk analysis exist for critical dependencies.
Generic IT view

Auditor confirms ICT suppliers have contracts and concludes third-party risk is managed. The register of information is never requested, and concentration risk (three critical services all with one cloud provider) goes unexamined.

DORA-aware

Auditor pulls the register of information, reconciles it against the contract list (finds one critical SaaS provider missing), samples three contracts for the required audit-rights and exit clauses (finds one lacks exit support), and flags the single-cloud concentration as a resilience risk. Three DORA-specific findings a generic IT audit would miss.

The responsible person — management-body accountability

As with NIS2, DORA puts the management body squarely in scope: it bears final responsibility for the ICT risk-management framework, must approve it, and must maintain adequate knowledge of ICT risk. Board approval of the framework and evidence of management-level ICT-risk competence are things to seek directly (see roles & responsibilities) — their absence is a finding, not a footnote.

Scope note — DORA plus its technical standards

DORA is a regulation (directly applicable, no national transposition), but much of its operational detail lives in the Regulatory and Implementing Technical Standards (RTS/ITS) that attach article-by-article. A thorough DORA audit tests against the relevant RTS/ITS, not the Level-1 text alone — the register-of-information format and the incident-classification thresholds, for instance, are specified in the technical standards.

The DORA audit checklist

Everything above is the method. The DORA audit checklist applies it across the whole regulation — every obligation as a scored question, with suggested evidence and a finding level on each, and a Regulatory Compliance Matrix mapping every paragraph to the questions that cover it. Download the matrix and the sample free from the product page to see the coverage before you decide.

See the DORA checklist →

The method behind this